1. APPLICATION
Any order of products involves the adhesion unreservedly in the present and general conditions of sale. The General Conditions of Sale are accessible by sambamusica@sambamusica.com and prevail over a different version or another contradictory document. The contractural language is Spanish.
2. ORDER
When you place an order, you have to proceed to your identification. You compromise to supply us exact and trusty information. Our responsability will not be in the hypothesis where the information that You supplied would be revealed false or incomplete. You can contact to Samba Música to make your order by:
Phone: (+34) 961 509 549 - (+34) 961 509 763 - (+34) 961 512 628
E-mail: sambamusica@sambamusica.com
Samba Música s.r.l cannot see its responsibility compromised for the non-performance of the contract in case of unavailability of the product, of force majeure, of the disturbance or the total or partial strike particularly postal and average services of transport, communications (breakdown of the IT network etc.), flood, fire, etc
3. PRICE
All prices of our products are indicated in Euros without any taxes.
In reference to the prices indicated as SRP, they are indicative of sale to the public without taxes.
Expenses of treatment and of expedition are not included. Samba Música s.r.l reserves the right to modify prices. Products will be invoiced taking the in force rates as a base in the moment of the validation of orders.
4. DELIVERY
The delivery will sent to the address You indicated in the moment of the validation of your order. The deliveries will not be able to be sent the weekends and holidays.
On this website, during the ordering process, you can select from the available transport methods.
5. RETURNS
You have a term of 20 days from the reception of the products to exercise your right of withdrawal without justifying reasons nor paying any fine. It is necessary to write under 20 days (for example for letter, fax, e-mail) and forwarding the goods before 20 days are completed. Shipping charges are non-refundable. Samba Música s.r.l regrets not to be able to carry the shipping costs for return shipments as part of the 20-day money back guarantee.
The items returned must be in its original packaging. Please, pack the item carefully so that it will not be damaged during the shipping process. No credit will be issued for items missing components, parts, original box, packaging material, contents, accessories and/or manuals (i.e., any product not in “like new” condition. All returns should be sent to the following address: Samba Música s.r.l C/ Senyera, 62 46970 Alaquàs (Valencia)
6. ORIGIN, QUALITY AND GUARANTEE
Origin: All Samba products are made in Spain.
Guarantee: Samba Música s.r.l provides a guarantee for all damages arising during the three years guarantee period starting from the pursache date. It is necessary to be able to prove that such damages were caused by a manufacturing deficiency. The contractual guarantees do not protect: inappropriate use and handling of the products or inappropriate accessories which are not original components of the item; the faults and its consequences due to an alteration of the product; the faults and its consequences due to an alteration of the product; the faults and its consequences due to an external reason. All Guarantee claims must be raised within the official (36 months) guarantee period and with the original invoice.
7. SHIPPING INFORMATION
The customer shall immediately examine the goods and report visible defects immediately to us in writing. Hidden defects must be reported in writing immediately upon discovery. In case there is a motive attributable to our company, the products will not be paid if there isn’t any communication about it before 7 days starting from the day of purchase.
Shipping charges are not included in our prices. We can include this charge in the invoice as a separated item or customers may specify a carrier and manner of shipment, and we will use this carrier whenever possible.
If a package has been damaged in shipping and it is apparent when the package arrives at your door, please refuse the delivery. If you have already accepted the package and then discover it has been damaged call us immediately. We’ll handle form here. Be sure to save all paperwork and packaging material with the damaged goods. The carrier may wish to inspect it before processing a claim. Please do not return damaged in shipment merchandise yourself, it could jeopardize your claim and keep you from receiving credit for the return.
8. IMAGES
Any use of the images of this website, or catalogue, is subject to the previous acceptance on the part of Samba Música, s.r.l. and they won't be in any case used without the previous consent.
It is absolutely forbidden the use of our images or catalogues, for another end that is not the promotion and sale of the shown articles.
It is absolutely forbidden to sell in places of auctions as E-Bay included anyone of our articles even discontinued. If we detect some irregularity in this respect, Samba Música, s.r.l. will put the client's account, as well as all the orders in automatic suspension until the reestablishment of the normality in commercial politics
9. PROTECTION OF INFORMATION
Our Privacy Policy applies to the personal data that we collect and process in Samba Música according to the guidelines of the New Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016. The personal data that we process in Samba Música They have been provided by you (the interested party) and with this, you are expressing your acceptance of the processing of your personal data reflected in this Privacy Policy. The interested party who sends the information to Samba Música is solely responsible for the veracity and correctness of the data included, exonerating Samba Música from any responsibility in this regard.
If you prefer that the Company not collect personal information about you, please do not provide it to us.
The client can exercise the rights of access, rectification, cancellation and opposition before the Data Protection Department of Samba Música s.r.l, at C / Senyera, 62, 46970 ALAQUÀS (Valencia) or at sambamusica@sambamusica.com. You may, at any time, revoke the consent given to send commercial communications by sending a written communication to the aforementioned address.
10. PLACE OF EXECUTION AND PLACE OF JURISDICTION
The General Conditions of Sale are submitted to the Spanish law.
Any dispute relative to the commercial relationship that exists between the customer and Samba Música s.r.l is submitted to the exclusive competition of the Spanish jurisdictions.